41.3 UNEXPECTED SIZE IN TRAY

41.3 UNEXPECTED SIZE IN TRAY
LOAD TRAY X
Media is loaded that is longer or shorter in the feed direction than the size configured for the tray.
1. Press to print from a different tray.
2. To print from the current tray, load the tray with the size and type indicated.
Ensure that all trays are configured correctly before printing again.

41.5 UNEXPECTED TYPE IN TRAY X
The device senses a different media type than what is configured in the tray.
1. Press to print from a different tray.
2. To print from the current tray, load the tray with the size and type indicated.
Ensure that all trays are configured correctly before printing again.

41.X ERROR
A device error has occurred.
1. If the message persists after exiting help, turn the device off and then on.
3. If the message persists, contact HP Support.

49.XXXXX ERROR
A critical firmware error has occurred.
1. Turn the device off and then on.
2. Try to determine whether the error occurs intermittently, while printing, or when turning on the device.
3. If the error appears while printing, determine whether it occurs when printing from a specific computer, a specific application, or a specific file. If all other computers, applications, or files
can print without the error, then the problem may be only within one print job or computer. Make sure the computer has the most current printer drivers, or use a generic printer driver.
4. Go to www.hp.com. Click Download Drivers andSoftware. Check for the latest firmware
image version at the bottom of the page. If this firmware image is newer than the one installed on the device and the device can receive a firmware update, download the newer firmware upgrade.
5. Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message appears only with a certain software program or print job, contact the software vendor for assistance.
6. If the message persists, contact HP Support.