Jumat, 14 November 2008

Laserjet Error 10.XX.XX & 11.XX

10.10.00 ERROR
The device cannot read or write to the printca rtridge e-label, or the e-label is missingfrom the print cartridge.
1. Verify that a genuine HP print cartridge is installed in the device.
2. Install another print cartridge.
3. Verify that the memory tag PCA is installed in the device.
4. Verify that the memory tag connector is firmly seated in connector J510 on the ECU. You might have to remove the main cooling fan to see this connection.

10.32.00-Unauthorized Supply
A supply has been installed that does not pass the authentication test for genuine HP supplies.
If you believe you purchased a genuine HP supply, visit us at www.hp.com/go/anticounterfeit. Any repair required as a result of using non-HP supplies or unauthorized supplies are not covered under warranty. HP cannot ensure the accuracy or the availability of certain features.
To continue printing, touch OK.

10.XX.YY SUPPLY MEMORY ERROR
The device cannot read or write to the printcartridge memory tag, or the memory tag is missing.
1. Open the cartridge door.
2. Remove the print cartridge, and then reinstall it.
3. Close the cartridge door.
4. Turn the device off and then on.
5. Verify that a genuine HP print cartridge is installed in the device.
6. Install another print cartridge.
7. Verify that the memory tag PCA is installed in the device.
8. Verify that the memory tag connector is firmly seated in connector J510 on the ECU. You might have to remove the main cooling fan to see this connection.
9. If the error persists, contact HP Support.

11.XX INTERNAL CLOCK ERROR
The device internal clock is not working correctly. Printing can continue, but you are prompted to set the date and time each time you turn the device on. Contact HP Support.

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